Program Overview

Haven Club is the exclusive loyalty program of Pyramisa Hotels & Resorts, a distinguished 5-star hospitality group featuring three unique brands — Pyramisa, V Hotels, and Flow Hotels — located across six of the most sought-after destinations in Egypt and the United Arab Emirates: Cairo, Sharm El Sheikh, Hurghada, Luxor, Aswan, and Dubai.

Perfectly positioned in prime locations, our hotels place you at the heart of each destination — whether you're exploring historic landmarks, relaxing on pristine beaches, or traveling for business. Our diverse portfolio is designed to suit every travel style, welcoming solo travelers, friends, couples, families, and business guests alike.

From Bed Only stays to Ultra All-Inclusive experiences, Pyramisa Hotels & Resorts offers accommodation options that combine luxury, comfort, and flexibility for every journey.

Benefits from the Moment You Join

Joining Haven Club means enjoying exclusive rewards from day one. From the moment you sign up — or make your first reservation — you unlock member-only benefits, including special discounts, room upgrades, complimentary gifts, priority reservations, and personalized service across all our hotels.

Each stay earns qualifying nights, bringing you closer to the next membership tier and unlocking even more valuable privileges with every booking.

Your Haven of Luxury & Rewards

Haven Club is designed to recognize and reward your loyalty with enhanced comfort, exclusive savings, and premium experiences. Wherever your travels take you within the Pyramisa collection, your membership ensures a seamless, luxurious stay — every time.

Join Haven Club today and turn every stay into more.

Exclusive benefits begin at sign-up. Each stay elevates your status and unlocks enhanced rewards designed especially for you.

Haven

Tire: From sign-up up to 9 nights

Privileges:

• 10% Member Rate
• Express Check-in / Check-out
• Priority Early Check-in / Late Check-out (subject to availability)
• 10% discount on SPA treatments
• Lounge access

Gifts for Birthday:  Complimentary cake in the room

Haven Plus

Tire: 10-30 nights

Privileges:

• 12% Member Rate
• Express Check-in / Check-out
• Early Check-in / Late Check-out (subject to availability, up to 2 hours)
• 15% discount on SPA treatments
• Lounge Access
• Complimentary in-room breakfast once per stay
• One additional visit to the à la carte restaurant (at All-Inclusive resorts)
• 20% discount at à la carte restaurants (at non-All-Inclusive resorts)

Gifts for Birthday: 

• Complimentary cake in the room
• Complimentary dinner (in the Main Restaurant or à la carte restaurant, according to the reserved meal plan)

Haven Prime

Tire: more than 30 nights

Privileges:

• 15% Member Rate
• Express Check-in / Check-out
• Early Check-in / Late Check-out (subject to availability, up to 4 hours)
• 15% discount on SPA treatments
• Lounge Access
• Complimentary in-room breakfast once per stay
• Two additional visits to the à la carte restaurant (at All-Inclusive resorts)
• 30% discount at à la carte restaurants (at non-All-Inclusive resorts)
• Complimentary upgrade to the next room category (subject to availability)
• Guaranteed availability when booking at least 48 hours in advance

Gifts for Birthday: 

• Complimentary cake in the room
• Complimentary dinner (in the Main Restaurant or à la carte restaurant, according to the reserved meal plan)